Registration & Appointments FAQs

Registration & Appointments

Do you take new patients?

We would be pleased to welcome you to Boston Dental Centre , and we have some NHS dental therapist appointment available for existing and new patients. Please note that the scope of treatment provided by dental therapists is limited to fillings and extractions for children only. Additionally, due to a shortage of NHS dentists, there are currently extended waiting times for NHS appointments.

We offer a comprehensive range of private dental treatments, including services provided by specialists in root canal therapy, Denture, extractions, dental implants, and Invisalign and hygienist and Therapists.

Our key areas of expertise are Dental Hygiene, Teeth Cleaning and the management of Periodontal Disease. To patients with stable oral health, we offer all private dental services, including implants, crowns, veneers, dentures and teeth whitening, exams, fillings, RCT, implants, composite bonding, extractions (surgical).

To book an appointment, please use the following link:
👉 https://j2ps.sfd.co:300

Alternatively, you can contact our reception team:
📞 01205 400 000

Please fill medial history before appointment online
Kind Regards
Boston Dental Centre

We are a NHS practice and we are a Private Surgery. Our caring team is happy to guide you through our registration process.
We are both NHS and Private dental surgery, This allows us to provide high-quality care to both private and NHS patients, ensuring everyone receives the treatment they need in a welcoming and professional environment.

If you need urgent dental care please contact your local practice and explain your symptoms. Practices have a limited number of emergency dentistry appointments each day and patients are assessed prior to booking by our practice colleagues. For dental emergencies outside of opening hours and when the practice is unable to offer an emergency appointment, please phone 111.

We offer emergency appointments Monday to Saturday, and we will always endeavour to see you as soon as possible. If you have reached us after hours, please follow this link to find nearest emergency service.

We understand sometimes our patients need emergency dental care and aim to find you an appointment within 24 hours for our emergency dental services.
We provide emergency treatment for toothache, wisdom teeth, root canals, dental trauma, dental abscess and lost fillings.
Some emergency treatments are out scope of our NHS contract with PCT and can only we deliver on Private basis.

Private late cancellations or FTA requires £100 per hours and NHS late cancellations or FTA have a two strike policy and then this is risk of being struck off and only being offered private

Whilst we try our best to ensure that appointments do not get cancelled, sometimes this is unfortunately unavoidable.
On occasions we may be required to cancel advanced appointments due to annual leave entitlement or colleague training. When unavoidable, we may need to cancel your appointment at short notice due to colleague illness or absences due to personal circumstances.

Unfortunately, due to the current capacity at some of our practices, the wait to access an appointment is longer than we would like it to be. This is mainly due to the large number of patients that we currently have needing access to our services.

Whilst we always try to accommodate a patient’s preferred date and time for an appointment, sadly this is not always possible. We would recommend booking your appointments as early as possible to secure a date and time that is convenient for you.

We always try to contact patients prior to removing them from a practice list. It is important to note that due to the high demand for NHS appointments, where patients fail to attend appointments, or they do not attend for two years, it is usual practice for them to be removed from the practice NHS list. This is to ensure we can offer NHS appointments to patients who require them. To avoid this happening, we encourage all patients to attend their examination appointments routinely and regularly.

Typically every 6 to 12 months, depending on your oral health needs.
People with existing dental issues, gum problems, or elevated risk—such as smokers, diabetics, or those with active decay—will likely be seen more frequently (potentially every 3–6 months). Your dentist will advise the best recall interval for you